Help & FAQs

For any other enquiries feel free to DM @LASHOUTLETAUS OR EMAIL CONTACT@LASHOUTLET.COM.AU & WE WILL BE HAPPY TO ASSIST YOU

Frequently asked questions

How do I make changes to my order?

Please DM @lashoutletaus on Instagram or send an email to contact@lashoutlet.com.au within 4 hours of placing your order. Please also include your order number, and name used at checkout.

How do I organise a time to collect my order?

You will receive a confirmation email or text when your order is ready for collection. Please DM @lashoutletaus on Instagram or send an email to contact@lashoutlet.com.au to organise your collection time.

When will my order arrive?

Please refer to the Australia Post website and enter your tracking number.

What payment options are available?

We currently only offer card payments. Pay later options such as Afterpay, Klarna, Zip, will be available ASAP!